Zippo.ca :: Frequently Asked Questions

What do the markings on the bottom of my Zippo lighter mean?

The markings at the bottom of our Zippo lighter cases are identification codes, which enable us to determine in what month and year a particular Zippo lighter was manufactured. These codes change from year to year. For details on these markings, please visit bottoms up.

Where do I send my lighter for repairs??

You can send your lighter directly to our head office/manufacturing plant in Bradford, Pennsylvania.

All repairs for Zippo products, with exception of MPL & MiniMPL should be sent for repair to:

If you reside in Canada and are the owner of either MPL or Mini MPL lighters, please send for repair to:

Zippo Manufacturing Company
Attention: Repair Clinic
1932 Zippo Drive
Bradford, PA 16701

Zippo Canada Sales
Attention: MPL Repairs
6868 Kinsmen Court
Niagara Falls, ON, L2E 6S5

Note: Please do NOT send products other than MPL or MiniMPL lighters to Zippo Canada for repair, or they will be rejected. All repairs for Zippo products, with exception of MPL & MiniMPL should be sent for repair to Zippo Manufacturing Company USA for repair.

For further information feel free to contact Zippo Canada Sales at 1-888-445-9097

Please make sure when packing your lighter use a sturdy box or a padded envelope and also make sure that all of the fluid is drained and evaporated from the lighter before sending it. For more details, see our repair information page.

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Last Updated: Tue Jan 06, 2009 @ 02:34 pm - Page served in 0.014 seconds
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